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Privacy Policy

Privacy

Protecting your private information is our priority. This Privacy Policy governs how we, e32 Technology Inc. (“Company,” “we,” “our,” or “us,”), use personal information that we collect, receive, and store pertaining to you (“user,” “you,” or “your”) in connection with the use of www.e32tech.com or www.smilewear.com (“site" or “sites”), mobile or web application (“app” or “apps”), platform, or products/services. Sites, apps, platform, and products/services are collectively referred to herein as “Services.” By using our Services, you consent to the data practices described in this statement. 

Collection of your Personal Information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use our Sites, apps, platform, products, or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information to order and purchase products and services; (f) submitting images/videos of your smile, including face and teeth, to order and purchase Juvee products and services. We will use your information for, but not limited to, communicating with you in relation to products and services you have requested from us. We also may gather additional personal or non-personal information in the future.

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• The Smilewear™ App. To order and purchase Juvee products and services, you must use the Smilewear™ app to submit images/videos of your smile, including your face and teeth. These images are used to create a custom fitting, temporary veneer that you wear on your teeth for a beautiful smile.

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How We Protect and Store Your Personal Information

We store personal information with the following storage service provider(s): Microsoft Azure Service - U.S.
 
We have implemented appropriate technical, organizational, and security measures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to personal information appropriate to the nature of the information concerned. However, please note that we cannot guarantee that the information will not be exposed as a result of unauthorized penetration to our servers. Nevertheless, we make commercially reasonable efforts to make the collection and security of such information consistent with this Privacy Policy and all applicable laws and regulations.
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We will retain your personal information, including images/videos of your smile, for only as long as it has an ongoing legitimate need to do so, for example, to provide you with Juvee goods and services, or where we are required to do so in accordance with legal, regulatory, tax, or accounting requirements. The personal information will then be either deleted or anonymized. In some cases, this is not possible (for example, because your personal information has been stored in backup archives), in which case your personal information will be securely stored as long as we have it.

How We Share Your Personal Information

We do not sell our customer’s personal information to third parties. While we do not sell personal information, we may share personal information with business partners with whom we may offer products or services. We may also share personal information with our affiliated companies.
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We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.
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We may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.

Opt-Out of Disclosure of Personal Information to Third Parties
In connection with any personal information, we may disclose to a third party for a business purpose, you have the right to know:
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• The categories of personal information that we disclosed about you for a business purpose.
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You have the right under certain privacy and data protection laws, as applicable, to opt-out of the disclosure of your personal information. If you exercise your right to opt-out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of your personal information. To opt-out of the disclosure of your personal information, you may contact us. Our contact information is on the Contact Us page on the Site(s).

Tracking User Behavior
We may keep track of the Site(s) and pages our users visit, in order to determine which services are the most popular. This data is used to deliver customized content and advertising within the Company to users whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information
Information about your computer hardware and software may be automatically collected by the Company. This information can include your: IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Company Site(s).

Use of Cookies
Our Sites may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
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One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize the Company pages on Site(s), or register for Company Services, a cookie helps the Company to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Company Site(s), the information you previously provided can be retrieved, so you can easily use the Company Site(s) features that you customized.
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You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Company services or Site you visit.

Links

Our Site(s) may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our Sites and to read the privacy statements of any other site that collects personally identifiable information.

Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
 

  • Delete your personal information from our records; and

  • Direct any service providers to delete your personal information from their records.
     

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
 

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide goods or services requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

  • Debug to identify and repair errors that impair existing intended functionality;

  • Exercise free speech, ensure the right of another consumer to exercise his or her right of

  • free speech, or exercise another right provided for by law;

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the

  • public interest that adheres to all other applicable ethics and privacy laws, when ourdeletion of the information is likely to render impossible or seriously impair the

achievement of such research, provided we have obtained your informed consent;

  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

  • Comply with an existing legal obligation; or

  • Otherwise use your personal information, internally, in a lawful manner that is

  • compatible with the context in which you provided the information.

  • Children Under Thirteen
     

We do not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use the Site(s).

​Opt-Out & Unsubscribe from Third Party Communications
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of the Company by contacting us. Our contact information is on the Contact Us page on the Site(s).

​E-mail Communications
From time to time, we may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
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​If you would like to stop receiving marketing or promotional communications via email from us, you may opt out of such communications by contacting us. Our contact information is on the Contact Us page on the Site(s).

​Changes to the Privacy Policy
We reserve the right to change, modify, add, or remove portions of this Privacy Policy from time to time. We encourage users to review the Privacy Policy periodically. Your continued use of the Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information
We welcome any questions or comments regarding the Privacy Policy. Our contact information is on the Contact Us page on the Sites.

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